Release Notes

New Features

Report Missing Content Workflow

• Partial
• User Guide: Report Missing Content

Recycle Bin

• Send to and recover from recycle bin
• User Guide: Removing a Mystery Item from ECF • Recycle Bin

Active Notification Data for ES Workflow

• List of active notifications vs. list of historical data to feed into ES Workflow and minimize issues with misplaced work.

Updated Features

Create Form from Template, Upload Content, Send Content

• Enhanced people picker for selecting residents
• Auto-select resident for person-based content when only one person is on the case

Bug Fixes

• Mystery Items: Mystery items that are transferred from one list to another show incorrect history and details.
• Recycle Bin: Recovered items are not displaying in the Mystery Items list.

New Features

Access Content

• All audio and video files are downloaded to the Windows Downloads folder.
• User Guide: View Content

Notifications

• History tab
• User Guide: Opening a Notification.

Updated Features

Send Content

• Mail: An armed forces code can be selected from the State list.
• Mail: If the case address includes a “care of” line, it displays on the mailing cover sheet.
• Encrypted Email: Additional special characters are allowed in the email address.
• User Guide: Selecting a Send Method

Content Lists

• Content Lists (case and person): “Modified by date” is the default sort.
• User Guide: Working with the Content List

Notifications

• Notifications: Imaging and upload notifications expire after 90 days (was 6 months).
• User Guide: Notification Expiration

Delete and Revert Workflows

• Area Support list: In the work area list, only one option is shown for each work area.
• Area Support list: Action button to transfer items to another list.
• User Guide: Viewing the Notifications List • Transferring a Notification
• Records Management list: Action buttons (Approve Deletion, Fixed not Deleted, Reject Deletion) to complete the deletion request.
• User Guide: Completing a Delete Approval
• My notifications page: Action button (Acknowledge Result) for requester to remove the notification.
• User Guide: Completing a Notification

Bug Fixes

• User’s favorites suddenly disappear.
• Communication workflows do not expire.
• Send Content: Export jobs in the ECF Export network folder do not expire.
• METS Case and Send Content: When entering an address, user cannot tab past the State selection field.
• Send Content: Reorder button does not move all associated information.

New Features

Send Content

• Send via encrypted email
• Sent history: email
• Override email delay
• User Guide: Selecting a Send Method • Sending Content Now • Sent History

Workflows

• Content revert request (partial)
• Content delete request (partial)
• User Guide: Revert or Delete a Content Item

Access for LTSS contracted case management

Updated Features

SMI Down Mode

• Cannot complete or transfer notifications from sidebar menu
• Cannot upload or check in case content

Send Content

• Resend with no changes
• Reorder manifest before sending
• Sent history: export
• User Guide: Resending Content • Reviewing and Sending Content (step 7) • Sent History

Edit Content

• Icon update for checked-out content

Content Properties

• Content History entry for content added without notification

Bug Fixes

• Sent History: View button displays too soon resulting in an error page.
• Send Content: Export job fails if “sent case document” is selected from the content list.
• METS Case: Subheader not displaying last name.
• Notifications: When notification is transferred, Assigned Date is not updating to today’s date.
• Search: When searching for a person by SMI ID or by demographics (Advanced Search), SSIS cases are not displayed in the person file for a person who has multiple identifiers (PMI, SWNDX, MCI) associated to a single SMI ID.
• Notifications: MNHCP Renewal for Families, Children, and Adults - no notification, no history explaining reason.

New Features

SMI Down Mode

• Search by case ID to access content in case file.
• Search by SMI ID to access content in person file.
• User Guide: SMI Down Mode

Access for contracted Employment Service Providers (ESPs)

Updated Features

Send Content

• Send via export
• Sent history: export
• User Guide: Selecting a Send Method • Sent History

Search

• Expand SWNDX person ID from 9 to 10 digits

Worker Communication

• Display all assigned workers in recipient list

Bug Fixes

• Send Content: More than 10 digits can be entered in the fax number field.
• Notifications: Content History has entries for subscribers, but not for the primary worker.
• Notifications: Upload and imaging notifications may be missing from the Content History.

Updated Features

Send Content

• Send via fax
• Sent history: fax
• User Guide: Selecting a Send Method • Sent History

Worker Notifications, Case Notifications

• Transfer single notification to another worker
• User Guide: Transferring a Notification

Mystery Items

• Transfer single mystery item to another mystery items list
• User Guide: Transferring a Mystery Item

Worker Communication

• Content History displays who launched the communication and to whom it was sent.
• User Guide: Review and Send Communication

Bug Fixes

• Sign Out: Microsoft Edge freezes when user responds to timeout warning prompt to stay signed in.
• Person File: Cases table does not display PRISM worker information.
• METS Case Creation & Modification: Cannot add a case participant, because person search results are not displayed.
• Create Form From Template: Favorite star is not filled in the first time a template is added to your favorites.
• Worker Communication: Launching a worker communication with a case content item hangs if the Hide Person Content filter is selected.
• Worker Communication: Launching a worker communication fails if a new line character is in the Details field.
• Worker Communication: When multiple content items are included in a worker communication, history is recorded for only one content item.
• Upload Content: Notifications are not generated when some content items are uploaded.
• Upload Content: Only 143 MB of content can be uploaded, even though the maximum is 150 MB.
• Modify Content Properties & Upload Content: Only 50 characters can be entered in the Title field, even though the maximum is 100 characters.
• Send Content: Cannot sort list by person/case column when My Favorites, My Work Area, or All is selected from Show Content From filter.

New Features

Subscriptions

• View my subscriptions list
• View another worker’s subscriptions list
• Add a subscription to my list
• Add a subscription to another worker’s list
• Remove a subscription from my list
• Remove a subscription from another worker’s list (limited access)
• User Guide: Subscriptions

Updated Features

Modify Properties

• Remove index value
• Change content type
• System-generated notification when index value is added
• User Guide: Modifying Properties

Case Notifications

• Improved messaging when no notifications are displayed in Case Notifications

History

• Notification ID and Sent to (worker ID) fields are added to History drawer for notification-related history items

Bug Fixes

• Adding or modifying METS case address fails when city contains a period (example St. Paul).
• Uploading MP4 and 3GP files shown as Unknown file types and are not viewable.
• Worker Communication not sent when date field contains dashes. • Case Notification lost when person content is inserted in Legacy ECF.

New Features

METS Case

• Add a METS case directly to ECF Next.
• Modify address, modify participants, change main applicant.
• User Guide: METS Case

Mystery Items

• Favorite up to five mystery items lists
• View notification counts in sidebar
• View mystery items
• Complete mystery items: add detail, add/change type, add/change case ID, add/change SMI ID, add/remove/change worker.

• MNBenefits applications are sent as imaging notifications and received through mystery items.

• User Guide: Mystery Items

Modify Content Properties

• Add a case ID or person ID
• User Guide: Modifying Properties

Upload Content

• Maximum file size is 150 MB

• User Guide: Selecting Content

New Features

Notifications

• View and complete notifications for a single case.
• Select and view up to 15 Upload, Imaging, and Worker Communication notifications.
• Add a new detail (known as a comment in Legacy ECF) to Upload, Imaging, and Worker Communication notifications.
• User Guide: Case Notifications • Worker Notifications

My ECF

• Displays a list of up to 25 favorite cases.
• User Guide: My ECF 

Mystery Items and Recycle Bin

• Known as mystery documents and dead letter office work items in Legacy ECF.
• Only workers authorized as mystery item specialists can view the mystery items list and recycle bin list.
• In this release, features are view only.
• Features are works in progress. Do not be alarmed if the list contents in ECF Next do not match Legacy ECF.
• User Guide: Mystery Items • Recycle Bin

Bug Fixes

• SSIS notifications are no longer generated for closed cases and previous SSIS primary workers.
• Send Content and Create Form from Template: The prefilled, or populated, data is now the same in both ECF Next and Legacy ECF.
• Send Content: The Mail send method no longer fails for cases with multiple clients who have multiple addresses.
• Upload Content: You can now choose content types that do not have templates (example: driver’s license).
• Upload Content: You can now edit the received date or title during the upload content process.

New Features

Worker Communication

• Launch worker communication
• Select favorite workers
• User Guide: Worker Communication

Notifications

• View and complete worker communication notifications
• User Guide: Notifications

Upload Content

• Upload up to 15 items at one time
• Select files using drag and drop
• Filter templates by your work area
• User Guide: Upload Content

Send Content

• Select and send packets
• Filter templates by your work area
• User Guide: Send Content

New Features

Send Content

• Create forms from template.
• Send via mail.
• User Guide: Selecting a Send Method

Notifications

• View and complete imaging notifications.
• View and complete upload notifications.
• Display another worker’s notification list.
• Display accurate notification counts in the sidebar menu.
• Refresh notification counts in the sidebar menu.
• User Guide: Notifications

New Features

Send Content

• Print existing case content to PDF.
• View sent history.
• User Guide: Selecting a Send Method

Notifications

• View list of notifications that are assigned to you.
• In release 21.5, open and view notifications.
• User Guide: Notifications

Sandbox

ECF Next sandbox is now available for training purposes.

New Features

Favorite Form Templates

• Add and remove favorite form templates.
• User Guide: Adding or Removing Template Favorites

View a Worker’s Profile

• View an ECF worker’s roles and user information.
• Search for a worker by name, network ID, or state ID.
• User Guide: Viewing Another Worker’s Profile

Updated Features

Case History

• Show or hide the details of the actions taken on the content items of the case.
• User Guide: Case History

Create Forms from Templates

• For a single case, create multiple forms from the same template and multiple forms from multiple templates (mix and match).
• User Guide: Create Forms from Templates

New Features

Create Form from Template

• Create a new case- or person-related form from a template.
• User Guide: Create a Form from a Template

My ECF Page

• Documents Checked Out by Me: Check in documents without the Check In to ECF button or Submit button.
• Recent Actions (mini table): Displays the 10 most recent actions that the signed in user has taken.
• Recent Actions (full page): Displays the 200 most recent actions that the signed in user has taken.
• User Guide: Documents Checked Out by Me • Recent Actions

History

• The Case History page displays a record of the actions taken on content items of the case.
• User Guide: Case History

Updated Features

Navigation Bar

• Updated the help text from "Access History" to “Last Visited."
• User Guide: Navigation Bar

New Features

Edit Content

• Check Out: Check out a content item from the content properties drawer.
• Check In: Check in a content item from the content properties drawer or the Check In to ECF button or Submit button on the form.
• Cancel Checkout: Cancel checkout from the content properties drawer.
• User Guide: Edit Content

Modify Properties

• Change the title of a content item.
• Change the received date to a past date (for a content item that you uploaded).
• User Guide: Modify Properties

Content History

• Displays a record of the actions taken on a content item.
• User Guide: View Content History

My ECF Page

• Documents Checked Out by Me: Displays a list of the content items that the signed in user has checked out.
• User Guide: My ECF

Updated Features

My Program Area

• “Contracts Management” corrected to “Contract Management.”

Sign In

• Password help is now available when you click the User Guide icon (question mark in a circle) on the navigation bar.

New Features

My ECF Page

• SSIS Assigned Cases: Displays open primary and secondary workgroup assignments for users who have selected a work area associated with SSIS.
• User Guide: My ECF

View Worker Roles

• Displays the roles and identifying information for the signed in user.
• User Guide: Worker Roles and User Information

Version History

• Displays a list of the previous versions of a content item. You can view, but not edit, previous versions of a content item.
• User Guide: View Version History

Updated Features

Last Visited Cases and Persons Panel

• Now displays case names and case and person icons.
• User guide: Last Visited Cases and Persons

Progress Bar

• Now bolder. Now includes system timeout messaging.

• User Guide: Progress Bar

The following features were added in this release.

Search

• Last Visited Cases and Persons panel: Displays a list of the 10 most recent cases and persons you have visited.
• User guide: Last Visited Cases and Persons

Case/Person Files

• Access content via downloader viewer.
• User Guide: Viewing Content (step 2)

The following features are available in this release.

Sign In/Sign Out

• Sign in: network, SMI
• SMI password change: redirects to SMI
• Sign out: click Sign Out, 30 minutes of inactivity with 5-minute warning message
• User guide: Sign In

Search

• Basic ID search by case ID or person ID
• Advanced person search by demographics
• Results list
• Add new person to SMI (role based): redirects to SMI
• User Guide: Search for a Case or Person

Settings

• Preferred landing page upon sign in
• Number of results per page for advanced person search results and content list
• Preferred search type and ID types
• Preferred date range filter for content lists
• Show or hide person-related content in case content list
• User guide: Search Settings • Content List Settings

Person File

• Person information in subheader
• Person’s cases list
• Person details
• Person address history
• Health coverage information (role based)
• Parentage and birth information (role based)
• Person content list
• User Guide: Person File

Case File

• Case-specific information in subheader
• Case content list
• Case details
• Case address history
• Case worker information
• User Guide: Case File

Content List

• Date range filter
• Refresh
• Column sort and filter
• Access or view content in appropriate viewer
• Content properties
• User Guide: Content List