Release Notes

Release 24.4 May 2025

Updated Features

Notifications

  • Restored copy/paste into Detail fields. Reduced list of allowed special characters.
  • User Guide: Copy and Paste in Detail Field
  • Case Notifications: Removed notifications icon (briefcase) to improve performance.

Bug Fixes

  • Send Content - Encrypted Email: Cannot send to an email address with more than 254 characters.

  • Send Content - Mail: Nine-digit ZIP codes (example: 55487-0181) are listed without hyphens for SSIS and PRISM.
  • Notifications: List fails to load when a notification is associated with a worker who is no longer a Hennepin County employee.

  • Case Notifications: Notifications display for case IDs that contain the same string of numbers as the case ID being viewed. For example, if you are viewing case notifications for MAXIS case 1234, case notifications also display for other cases with case numbers containing 1234 (examples, PRISM case 00123456789 or SSIS case 986501234).

New Features

Transfer Multiple Notifications

Updated Features

Notifications Lists

  • Applies to worker notifications, case notifications, imaging requests, records management requests, area support requests.
  • Added a time stamp to the Assigned Date column.
  • Removed the Received Date column.
  • Renamed the Notification Step column to Step.
  • Removed the envelope icon.
  • Resolved highlighting inconsistencies for read/unread notifications.
  • Increased the Details column width.
  • User Guide: Working with the Notifications List

Case Notifications

Mystery Items List and Recycle Bin List

  • Added a time stamp to the Assigned Date column.
  • Resolved highlighting inconsistencies for read/unread notifications.
  • Increased the Details column width.
  • On the sidebar, grouped Mystery Items and Recycle Bin.
  • User Guide: Viewing Mystery Items and Recycle Bin Lists

Worker Favorites

  • Increased the number of worker favorites from 15 to 25.
  • Added a feature to the User Information panel to add or remove worker favorites.
  • User Guide: Adding or Removing a Worker Favorite
  • On the Worker Notifications sidebar, added a drawer for worker favorites.

New Features

Report Missing Content Workflow

Recycle Bin

Active Notification Data for ES Workflow

  • List of active notifications vs. list of historical data to feed into ES Workflow and minimize issues with misplaced work.

Updated Features

Create Form from Template, Upload Content, Send Content

  • Enhanced people picker for selecting residents
  • Auto-select resident for person-based content when only one person is on the case

Bug Fixes

  • Mystery Items: Mystery items that are transferred from one list to another show incorrect history and details.
  • Recycle Bin: Recovered items are not displaying in the Mystery Items list.

New Features

Access Content

  • All audio and video files are downloaded to the Windows Downloads folder.
  • User Guide: View Content

Notifications

Updated Features

Send Content

  • Mail: An armed forces code can be selected from the State list.
  • Mail: If the case address includes a “care of” line, it displays on the mailing cover sheet.
  • Encrypted Email: Additional special characters are allowed in the email address.
  • User Guide: Selecting a Send Method

Content Lists

Notifications

  • Notifications: Imaging and upload notifications expire after 90 days (was 6 months).
  • User Guide: Notification Expiration

Delete and Revert Workflows

Bug Fixes

  • User’s favorites suddenly disappear.
  • Communication workflows do not expire.
  • Send Content: Export jobs in the ECF Export network folder do not expire.
  • METS Case and Send Content: When entering an address, user cannot tab past the State selection field.
  • Send Content: Reorder button does not move all associated information.

New Features

Send Content

Workflows

Access for LTSS contracted case management

Updated Features

SMI Down Mode

  • Cannot complete or transfer notifications from sidebar menu
  • Cannot upload or check in case content

Send Content

Edit Content

  • Icon update for checked-out content

Content Properties

  • Content History entry for content added without notification

Bug Fixes

  • Sent History: View button displays too soon resulting in an error page.
  • Send Content: Export job fails if “sent case document” is selected from the content list.
  • METS Case: Subheader not displaying last name.
  • Notifications: When notification is transferred, Assigned Date is not updating to today’s date.
  • Search: When searching for a person by SMI ID or by demographics (Advanced Search), SSIS cases are not displayed in the person file for a person who has multiple identifiers (PMI, SWNDX, MCI) associated to a single SMI ID.
  • Notifications: MNHCP Renewal for Families, Children, and Adults - no notification, no history explaining reason.

New Features

SMI Down Mode

  • Search by case ID to access content in case file.
  • Search by SMI ID to access content in person file.
  • User Guide: SMI Down Mode

Access for contracted Employment Service Providers (ESPs)

Updated Features

Send Content

Search

  • Expand SWNDX person ID from 9 to 10 digits

Worker Communication

  • Display all assigned workers in recipient list

Bug Fixes

  • Send Content: More than 10 digits can be entered in the fax number field.
  • Notifications: Content History has entries for subscribers, but not for the primary worker.
  • Notifications: Upload and imaging notifications may be missing from the Content History.

Updated Features

Send Content

Worker Notifications, Case Notifications

Mystery Items

Worker Communication

Bug Fixes

  • Sign Out: Microsoft Edge freezes when user responds to timeout warning prompt to stay signed in.
  • Person File: Cases table does not display PRISM worker information.
  • METS Case Creation & Modification: Cannot add a case participant, because person search results are not displayed.
  • Create Form From Template: Favorite star is not filled in the first time a template is added to your favorites.
  • Worker Communication: Launching a worker communication with a case content item hangs if the Hide Person Content filter is selected.
  • Worker Communication: Launching a worker communication fails if a new line character is in the Details field.
  • Worker Communication: When multiple content items are included in a worker communication, history is recorded for only one content item.
  • Upload Content: Notifications are not generated when some content items are uploaded.
  • Upload Content: Only 143 MB of content can be uploaded, even though the maximum is 150 MB.
  • Modify Content Properties & Upload Content: Only 50 characters can be entered in the Title field, even though the maximum is 100 characters.
  • Send Content: Cannot sort list by person/case column when My Favorites, My Work Area, or All is selected from Show Content From filter.

New Features

Subscriptions

  • View my subscriptions list
  • View another worker’s subscriptions list
  • Add a subscription to my list
  • Add a subscription to another worker’s list
  • Remove a subscription from my list
  • Remove a subscription from another worker’s list (limited access)
  • User Guide: Subscriptions

Updated Features

Modify Properties

  • Remove index value
  • Change content type
  • System-generated notification when index value is added
  • User Guide: Modifying Properties

Case Notifications

  • Improved messaging when no notifications are displayed in Case Notifications

History

  • Notification ID and Sent to (worker ID) fields are added to History drawer for notification-related history items

Bug Fixes

  • Adding or modifying METS case address fails when city contains a period (example St. Paul).
  • Uploading MP4 and 3GP files shown as Unknown file types and are not viewable.
  • Worker Communication not sent when date field contains dashes. • Case Notification lost when person content is inserted in Legacy ECF.

New Features

METS Case

  • Add a METS case directly to ECF Next.
  • Modify address, modify participants, change main applicant.
  • User Guide: METS Case

Mystery Items

  • Favorite up to five mystery items lists
  • View notification counts in sidebar
  • View mystery items
  • Complete mystery items: add detail, add/change type, add/change case ID, add/change SMI ID, add/remove/change worker.

  • MNBenefits applications are sent as imaging notifications and received through mystery items.

  • User Guide: Mystery Items

Modify Content Properties

Upload Content

New Features

Notifications

  • View and complete notifications for a single case.
  • Select and view up to 15 Upload, Imaging, and Worker Communication notifications.
  • Add a new detail (known as a comment in Legacy ECF) to Upload, Imaging, and Worker Communication notifications.
  • User Guide: Case Notifications • Worker Notifications

My ECF

  • Displays a list of up to 25 favorite cases.
  • User Guide: My ECF 

Mystery Items and Recycle Bin

  • Known as mystery documents and dead letter office work items in Legacy ECF.
  • Only workers authorized as mystery item specialists can view the mystery items list and recycle bin list.
  • In this release, features are view only.
  • Features are works in progress. Do not be alarmed if the list contents in ECF Next do not match Legacy ECF.
  • User Guide: Mystery Items • Recycle Bin

Bug Fixes

  • SSIS notifications are no longer generated for closed cases and previous SSIS primary workers.
  • Send Content and Create Form from Template: The prefilled, or populated, data is now the same in both ECF Next and Legacy ECF.
  • Send Content: The Mail send method no longer fails for cases with multiple clients who have multiple addresses.
  • Upload Content: You can now choose content types that do not have templates (example: driver’s license).
  • Upload Content: You can now edit the received date or title during the upload content process.

New Features

Worker Communication

Notifications

  • View and complete worker communication notifications
  • User Guide: Notifications

Upload Content

  • Upload up to 15 items at one time
  • Select files using drag and drop
  • Filter templates by your work area
  • User Guide: Upload Content

Send Content

  • Select and send packets
  • Filter templates by your work area
  • User Guide: Send Content

New Features

Send Content

Notifications

  • View and complete imaging notifications.
  • View and complete upload notifications.
  • Display another worker’s notification list.
  • Display accurate notification counts in the sidebar menu.
  • Refresh notification counts in the sidebar menu.
  • User Guide: Notifications

New Features

Send Content

Notifications

  • View list of notifications that are assigned to you.
  • In release 21.5, open and view notifications.
  • User Guide: Notifications

Sandbox

ECF Next sandbox is now available for training purposes.

New Features

Favorite Form Templates

View a Worker’s Profile

Updated Features

Case History

  • Show or hide the details of the actions taken on the content items of the case.
  • User Guide: Case History

Create Forms from Templates

  • For a single case, create multiple forms from the same template and multiple forms from multiple templates (mix and match).
  • User Guide: Create Forms from Templates

New Features

Create Form from Template

My ECF Page

  • Documents Checked Out by Me: Check in documents without the Check In to ECF button or Submit button.
  • Recent Actions (mini table): Displays the 10 most recent actions that the signed in user has taken.
  • Recent Actions (full page): Displays the 200 most recent actions that the signed in user has taken.
  • User Guide: Documents Checked Out by Me • Recent Actions

History

  • The Case History page displays a record of the actions taken on content items of the case.
  • User Guide: Case History

Updated Features

Navigation Bar

  • Updated the help text from "Access History" to “Last Visited."
  • User Guide: Navigation Bar

New Features

Edit Content

  • Check Out: Check out a content item from the content properties drawer.
  • Check In: Check in a content item from the content properties drawer or the Check In to ECF button or Submit button on the form.
  • Cancel Checkout: Cancel checkout from the content properties drawer.
  • User Guide: Edit Content

Modify Properties

  • Change the title of a content item.
  • Change the received date to a past date (for a content item that you uploaded).
  • User Guide: Modify Properties

Content History

My ECF Page

  • Documents Checked Out by Me: Displays a list of the content items that the signed in user has checked out.
  • User Guide: My ECF

Updated Features

My Program Area

  • “Contracts Management” corrected to “Contract Management.”

Sign In

  • Password help is now available when you click the User Guide icon (question mark in a circle) on the navigation bar.

New Features

My ECF Page

  • SSIS Assigned Cases: Displays open primary and secondary workgroup assignments for users who have selected a work area associated with SSIS.
  • User Guide: My ECF

View Worker Roles

Version History

  • Displays a list of the previous versions of a content item. You can view, but not edit, previous versions of a content item.
  • User Guide: View Version History

Updated Features

Last Visited Cases and Persons Panel

Progress Bar

  • Now bolder. Now includes system timeout messaging.

The following features were added in this release.

Search

  • Last Visited Cases and Persons panel: Displays a list of the 10 most recent cases and persons you have visited.
  • User guide: Last Visited Cases and Persons

Case/Person Files

  • Access content via downloader viewer.
  • User Guide: Viewing Content (step 2)

The following features are available in this release.

Sign In/Sign Out

  • Sign in: network, SMI
  • SMI password change: redirects to SMI
  • Sign out: click Sign Out, 30 minutes of inactivity with 5-minute warning message
  • User guide: Sign In

Search

  • Basic ID search by case ID or person ID
  • Advanced person search by demographics
  • Results list
  • Add new person to SMI (role based): redirects to SMI
  • User Guide: Search for a Case or Person

Settings

  • Preferred landing page upon sign in
  • Number of results per page for advanced person search results and content list
  • Preferred search type and ID types
  • Preferred date range filter for content lists
  • Show or hide person-related content in case content list
  • User guide: Search Settings • Content List Settings

Person File

  • Person information in subheader
  • Person’s cases list
  • Person details
  • Person address history
  • Health coverage information (role based)
  • Parentage and birth information (role based)
  • Person content list
  • User Guide: Person File

Case File

  • Case-specific information in subheader
  • Case content list
  • Case details
  • Case address history
  • Case worker information
  • User Guide: Case File

Content List

  • Date range filter
  • Refresh
  • Column sort and filter
  • Access or view content in appropriate viewer
  • Content properties
  • User Guide: Content List

More information

Go to the ECF Support site on SharePoint.